An Educator's Guide: Dealing with Difficult Parents and Parents in Difficult Situations

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    CPE Course #20130163

    Upcoming Session Dates 

    September 12 - October 12, 2019

    Registration deadline for this session is September 5, 2019. Payment must be received in the CIU 10 office on or before September 5, 2019. Late fee of $15.00 will be charged for payments received after September 5, 2019.


    October 15 - November 13, 2019

    Registration deadline for this session is October 8, 2019. Payment must be received in the CIU 10 office on or before October 8, 2019. Late fee of $15.00 will be charged for payments received after October 8, 2019.


    November 16 - December 14, 2019

    Registration deadline for this session is November 8, 2019. Payment must be received in the CIU 10 office on or before November 8, 2019. Late fee of $15.00 will be charged for payments received after November 8, 2019.


    January 3 - January 30, 2020

    Registration deadline for this session is December 27, 2019. Payment must be received in the CIU 10 office on or before December 27, 2019. Late fee of $15.00 will be charged for payments received after December 27, 2019.


    February 2 - March 1, 2020

    Registration deadline for this session is January 24, 2020. Payment must be received in the CIU 10 office on or before January 24, 2020. Late fee of $15.00 will be charged for payments received after January 24, 2020.


    March 3 - March 31, 2020

    Registration deadline for this session is February 25, 2020. Payment must be received in the CIU 10 office on or before February 25, 2020. Late fee of $15.00 will be charged for payments received after February 25, 2020.


     

     

    This three-credit graduate level course is designed to provide educators with an in-depth exploration of strategies and techniques for developing more positive and productive relationships with the most challenging parents, and in doing so, raising students' self-esteem and increasing their academic success in meeting the Pennsylvania Academic Standards, as well as performing well on state and local assessments.  This is an online Moodle class, and each session contains a series of lessons, videos, written responses, and other activities.

    This course, which lasts approximately 30 days, will be completed strictly online using the Moodle platform. The instructor for this course is Agolino Educational Services. Pending receipt of payment, participants will receive an email from Agolino Educational Services containing their log-on information the night before the course begins.

    Participants who successfully complete all requirements of this course will earn Three (3) PDE Graduate Level Credits, equal to 90 Act 48 Hours.

    Participants will be able to:

    • analyze the importance of parents in the education of their children.
    • compare and contrast the views of contemporary and traditional parents in regards to the education of their children.
    • describe why most parents today do a relatively good job in raising their children.
    • explain how educators need to deal with themselves prior to dealing with difficult parents.
    • infer how negative childhood school experiences of contemporary parents may impact their views on parenting and education.
    • examine reasons why parents may have a negative view of today's educational system.
    • explain the importance of providing parents with good news about their children.
    • effectively employ research-proven techniques to foster positive relationships with parents.
    • clarify the importance of educators reaching out to the community.
    • determine the importance of focusing on the parents who are doing things right rather than those who are doing things wrong.
    • list, identify, and describe five techniques that help praise their work.
    • use research-proven techniques for making positive phone calls to parents.
    • discuss the importance of communicating with parents in good times.
    • construct effective strategies for dealing with irate parents.
    • develop effective strategies for dealing with parents when they are right.
    • justify the importance of sending home positive notes and emails to parents.
    • compile research-proven techniques for being the bearer of bad news to parents.
    • collect effective techniques for dealing with parents who believe that their child can do no wrong.
    • construct effective techniques for dealing with parents who believe that a class is too difficult.
    • employ research-proven techniques to negotiate zero tolerance.
    • develop effective techniques for dealing with parents who accuse you of not being fair.
    • hypothesize the importance of allowing parents to believe that they are important members of our school communities.
    • assemble reasons why parents sometimes do not feel welcome or comfortable in the school.
    • assess obstacles to involving parents at school.
    • examine research-proven techniques for increasing parent involvement at home.

    Graduate Level Requirement

    Act 48 requires 42 hours of instruction plus 48 hours of out-of-class activity including a course project.  Participants out-of-class assignments include but are not limited to:
    • complete activities that incorporate the Pennsylvania Academic Standards.
    • write a plan of implementation that will include several of the parent strategies presented in this course.  The plan of implementation will state how these strategies can be used in their own classrooms.
    • read and summarize chapters in Dealing with Difficult Parents and with Parents in Difficult Situations. (Please Note: Participants do not need to purchase the book)

    CLICK HERE TO REGISTER